Compact 500 under Windows 7 64-bit

Troubleshooting Hardlock

gmourajor..

in Troubleshooting • Hardlock • 6 years ago

I'm having trouble running the application that uses Compact 500 (Hardlock) in a Windows Seven 64-bit platform.

Replies(8)

olivier_s.. employee

Re: Compact 500 under Windows 7 64-bit

6 years ago

Hi Gustavo,

The latest version of the Compact Development Kit-500 now is compatible with Windows 7 64bit.
Please use the following link to download it: http://www.proteq.com.br/download/setup80047.rar

Regards,
Olivier

gmourajor..

RE: Compact 500 under Windows 7 64-bit

6 years ago

Dear guys,

I'm not a developer. I'm a Compact 500 end user's application. It works perfectly on Windows XP but not in Windows 7 64-bit.

Dear olivier_safenet,

I need to reprogram the key to work on Windows 7 64-bit?

Regards,
gmourajorge

olivier_s.. employee

Re: Compact 500 under Windows 7 64-bit

6 years ago

Hi,

As a enduser you cannot reprogram the Key.

But I believe that by installing our "CompactDrivers64bit.exe" (CompactDrivers 6.0.1 Windows 64bit Setup) it will allow your key to be used on Windows 7 64bit.

Please install the Compact Development Kit-500 as a "Demo kit".

Then go to C:\Program Files (x86)\Safenet\Compact-500\8.0.0.4.7\Dll e Drivers\ in order to find the above installer.

Regards,
Olivier

gmourajor..

RE: Compact 500 under Windows 7 64-bit

6 years ago

Hi olivier_safenet,

I installed CompactDrivers 6.0.1 for Windows 64-bit (C:\Program Files (x86)\Safenet\Compact-500\8.0.0.4.7\Dll e Drivers\CompactDrivers64bit.exe) but the same error occur (Msg: error -7).

Regards

olivier_s.. employee

Re: Compact 500 under Windows 7 64-bit

6 years ago

Hi,

Error7 means: Parameter lost in communication / Proteq.VXD not installed / Dongle not connected

Do you have a USB or a Parallel Compact-500 dongle ?

Regards,

Olivier.

gmourajor..

RE: Compact 500 under Windows 7 64-bit

6 years ago

Hi,

I have a USB and a Parallel Compact-500 ones.

The hardlock USB in Windows 7 64-bit worked perfectly but the Parallel (LPT) don't.

Regards
Gustavo

olivier_s.. employee

Re: Compact 500 under Windows 7 64-bit

6 years ago

Hi Gustavo,

I missed your reply, ok there is actually an issue with the Parallel Compact-500 ones.
but a workaround exist.

Below are the full steps to use the Parallel Compact-500 on Windows 7 64bit :
1-install the version 8.0.0.4.7;
2-Install compactdrivers64.exe;
3-restart the computer;
4-download "assinado.zip" from http://www.proteq.com.br/download/assinado.zip
5-unzip "assinado.zip" and paste manually "proteq.sys" in the folders: C:\Windows\System32\drivers and C:\Windows\SysWOW64\drivers

To test, open the Command Prompt and write: “net start proteq”. You then should see “The Proteq service was started successfully”.

Then connect your Parallel Compact-500 and check if it can be found.

Hope this helps,

Regards,

Olivier

gmourajor..

RE: Compact 500 under Windows 7 64-bit

6 years ago

Hello Olivier,

That sounds great!! It work perfectly!!

Thanks a lot.

Regards
Gustavo

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